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Deposit Issues
I am having issues making a deposit
I am having issues making a deposit
Yanmo avatar
Written by Yanmo
Updated over a week ago

If you are experiencing issues making a deposit, please try the solutions below:

  1. Try using another deposit option available on the Bamboo app.

  2. Try again at a later time as it may be due to a temporary downtime.

  3. Try using another bank account/card that you have.

  4. For card deposits:

    • Please engage your financial institution to confirm that your card is 3-D Secure enabled and is activated for online transactions.

    • For USD cards, please check with your card issuing institution to ensure they permit the transaction. Please also confirm that you have not exceeded the spending limit on your card.

  5. If the issue persists after following the steps above, please send an email to [email protected]

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