Troubleshooting | Bamboo Help Center

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Troubleshooting

Troubleshooting

By Yanmo1 author17 articles

I am having issues making a deposit.

Why can't I withdraw my funds?

My withdrawal was rejected

My order has not been executed, why?

Identity Verification Issues

I'm having issues verifying my identity

I don’t have any of the identity verification options listed on Bamboo

Deposit Issues

I am having issues making a deposit

I deposited money but I can’t find it in on the app

Withdrawal Issues

I have not received my withdrawal

Sign Up and Login Issues

I can’t log into my account

I forgot my password

I'm not receiving a verification code to sign up

Transaction PIN Issues

I don’t know/forgot my transaction PIN

I have exceeded my transaction PIN limit

My transaction PIN is not working

Other Issues

My Good Faith Violations have expired

Error messages and what they mean

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