All Collections
Why can't I withdraw my funds?
Why can't I withdraw my funds?
Yanmo avatar
Written by Yanmo
Updated over a week ago
  1. Please confirm there is money in your withdrawable cash section on the app before you initiate a withdrawal request.

  2. Ensure you are withdrawing in the currency in which you deposited on the app.

  3. Ensure you are adding the withdrawal processing fee of 45 naira to an NGN account and $45 to a dollar account.

  4. If the issue still persists, please contact us at [email protected] for further assistance.

Did this answer your question?